Privacy Policy

Effective Date: January 2025

Zap Software ("Company", "we", "us", or "our") operates the Jacta mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. By using Jacta, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you use Jacta, you may provide us with:

  • Account Information: Email address, name, and password when you create an account
  • Profile Data: Languages you're learning, proficiency goals, daily study targets
  • Study Logs: Time spent on learning activities, activity types (watching, listening, reading, speaking), notes, and ratings
  • Support Communications: Information you provide when contacting us for support

1.2 Information Collected Automatically

When you use the App, we automatically collect:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: Features used, session duration, interaction patterns
  • Crash Reports: Technical information when the App crashes to help us fix issues

1.3 Information from Third Parties

If you sign in using a third-party service (e.g., Apple Sign In, Google Sign In), we receive basic profile information as permitted by that service's privacy settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App's functionality
  • Process your account registration and manage your subscription
  • Sync your data across devices
  • Calculate streaks, statistics, and progress toward your goals
  • Send you notifications (if enabled) about your learning progress
  • Respond to your support requests
  • Analyze usage patterns to improve the App
  • Detect and prevent fraud or abuse

3. Data Storage and Security

3.1 Where We Store Your Data

Your data is stored on secure cloud servers provided by our infrastructure partner, Supabase. Servers are located in secure data centers with industry-standard protections.

3.2 Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of data at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls limiting who can access your data

3.3 Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the App:

  • Supabase: Database and authentication services
  • RevenueCat: Subscription management
  • Amplitude: Analytics to understand app usage
  • Firebase: Crash reporting and performance monitoring

These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

5. Your Rights and Choices

5.1 Access and Portability

You can access your study data at any time within the App. You may request a copy of your data by contacting us.

5.2 Correction

You can update your account information and study logs directly in the App.

5.3 Deletion

You can delete your account at any time through the App settings. This will permanently delete all your data from our servers.

5.4 Notifications

You can manage push notification preferences in your device settings or within the App.

5.5 Analytics Opt-Out

You can limit analytics data collection by adjusting your device's privacy settings.

6. Children's Privacy

Jacta is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Zap Software
Email: support@jactalanguage.com

10. Canadian Privacy Rights

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to withdraw consent (subject to legal or contractual restrictions)
  • The right to file a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided above.